This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Royal Hands Health Care Services is required by law to protect the privacy of your health information, to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect.
How we may use and share your health information
- Treatment: to provide and coordinate your care, including with your doctors and case manager.
- Payment: to bill and get paid by Medicaid, insurance or other payers.
- Health care operations: to run our agency, train staff and improve quality of care.
- As required by law: for example, to public health authorities or in response to a valid legal request.
We will not use or share your information for other purposes, such as marketing, without your written permission. You may cancel that permission at any time in writing.
Your rights
- Get a copy of your health records
- Ask us to correct your health records
- Ask us to contact you in a certain way or at a certain location
- Ask us to limit what we use or share
- Get a list of those with whom we've shared your information
- Get a paper copy of this notice
- Choose someone to act for you
- File a complaint if you believe your privacy rights have been violated
Complaints
You can file a complaint with us using the contact information below, or with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.
Contact our privacy officer
Royal Hands Health Care Services, 2760 Pleasantwood Drive, Decatur, GA 30034 · (678) 203-9222 · support@royalhandshealthcare.com
To request a paper copy of our complete Notice of Privacy Practices, contact us at any time.